Is Bidwell Health Legit? Here's What to Know

By Bidwell Cranage, APRN, FNP-C · Clinically reviewed · Published April 20, 2026

Short answer: yes. Bidwell Health is a Florida-registered LLC owned and operated by two AANP board-certified nurse practitioners, licensed across 12 U.S. states, charging $45 flat per visit for six narrowly scoped conditions. Below is how to verify that yourself — no marketing, no spin, just the documents and databases that prove it.

TL;DR

What Bidwell Health actually is

Bidwell Health LLC is a Florida-registered limited liability company operating a cash-pay telehealth practice. We're not a venture-backed startup, a subsidiary of a larger health system, or an affiliate marketing front. We're a two-provider practice — both providers are the owners — that sees patients online in 12 U.S. states for six specific conditions.

Our infrastructure is standard modern telehealth: a HIPAA-compliant database (Supabase, under a Business Associate Agreement), payments processed by Stripe, prescriptions routed through TreatRx, and a static-HTML site hosted on Netlify. Every visit is reviewed by a named, licensed U.S. nurse practitioner — not an AI, not a screener, not a "care coordinator."

Who the providers are

There are two of us, and we're both on the providers page with full credentials:

Both of us have active, verifiable licenses. Both of us have National Provider Identifier (NPI) numbers listed in the federal CMS NPI Registry. Neither of us is a contractor you'll never see again — one of the two of us personally reads every intake before a prescription is sent.

How you can verify our legitimacy

Don't take our word for anything on this page. Verify independently — it takes about two minutes per source.

What to checkWhere to check it
NPI number (federal clinician registry) CMS NPI Registry — search by name
Florida nursing license FL Dept. of Health license lookup
New York nursing license NY Office of the Professions
Virginia nursing license VA DHP license lookup
Washington, Arizona, Colorado, Connecticut, Iowa, Maryland, Montana, New Mexico, Utah Each state's nursing board website has a free public license lookup — search provider name
Business registration Florida Sunbiz — search "Bidwell Health"
Website security Any SSL inspector — look for a valid TLS certificate on bidwellhealth.com

If any of those lookups come back empty or inconsistent with what we've published, tell us — contact us and we'll fix the record or explain the discrepancy the same day.

What we treat

Six conditions. On purpose. Narrow scope is how a two-person practice stays careful:

What we won't do

Being legit partly means being clear about what we shouldn't do:

How we're regulated

Three layers of accountability, all verifiable:

  1. State nursing boards. Each of the 12 states we're licensed in has an independent Board of Nursing with complaint processes, license renewal audits, and published disciplinary actions. Our licenses are on file with all 12.
  2. HIPAA and HITECH. We operate under Business Associate Agreements with our infrastructure providers. Our privacy policy details exactly what data we collect and your rights.
  3. Clinical guidelines. Our protocols follow national guidance: IDSA guidelines for UTI, CDC STI treatment guidelines for BV, AUA for ED, AAFP and AAD for hair loss. If we deviate, we document why.

Our pricing model

$45 flat per visit. One price, whether it's your first visit or your fifth. No subscription. No insurance billing. No "convenience fees" added at checkout.

What that $45 covers: a licensed U.S. nurse practitioner reviews your intake, asks follow-up questions if needed, and — if clinically appropriate — sends a prescription to any pharmacy you choose. If we can't safely prescribe, you get a full refund per our refund policy. Medication cost is separate (paid at your pharmacy), and you can use GoodRx or any discount card for the fill.

For comparison: Hims/Hers charges roughly $30 per visit or a monthly subscription; Ro charges roughly $15–$30/month for subscriptions. A typical urgent-care visit without insurance is $150–$300. An ER visit for the same thing is $500+.

How we compare to Hims, Hers, and Ro

They're legitimate. So are we. Different models for different preferences:

If you want household-name scale and a broader menu, Hims or Ro may fit better. If you want a small practice where the same clinician reads your chart every time, we're that.

Ready to start? $45 flat
15-minute intake · Licensed NP review · 12 states
Start a visit →

Frequently asked questions

Is Bidwell Health a real company?

Yes. Bidwell Health LLC is registered with the Florida Division of Corporations. You can verify on Florida Sunbiz by searching "Bidwell Health."

How long has Bidwell Health been operating?

We launched in April 2026. We're honest about being new — that's why this page exists. Verify our providers' licenses and NPI numbers independently (links above) to confirm we are who we say we are.

Will I actually talk to a licensed provider?

Every visit is reviewed by Bidwell Cranage, APRN, FNP-C or Ashley Cranage, APRN, FNP-C — one of the two practice owners. Not a chatbot, not a triage nurse, not a medical assistant. You can see both providers' credentials on the providers page.

Do I need insurance?

No. $45 flat per visit, paid at checkout. Insurance is not billed and does not apply to the visit fee. Your pharmacy insurance (or GoodRx) still works for the medication itself.

What if Bidwell can't safely prescribe for my situation?

Full refund. Our refund policy is explicit: if we can't safely prescribe, you don't pay. We'll tell you what we recommend instead (in-person care, ER, your PCP).

Is my data safe?

Yes. HIPAA-compliant infrastructure with a Business Associate Agreement in place. We don't sell data, don't share with advertisers, and don't keep more than we need. Full details in our privacy policy.

Where can I see reviews?

As a new practice (launched April 2026), public reviews are still coming in. Our reviews page is honest about where we stand — Trustpilot and Google Business Profile are the public channels where reviews will appear. We don't post fake or paid reviews.

What happens if I have a bad experience?

Email us through the contact page. We read every message. If it's a clinical complaint you want escalated outside the practice, each state we're licensed in has an independent Board of Nursing that accepts complaints directly — we'll give you the link for your state if you ask.

Still have questions?
Read our full FAQ, or contact us directly
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Related reading

Clinically reviewed by Bidwell Cranage, APRN, FNP-C, AANP board-certified Family Nurse Practitioner, licensed in 12 states.
Last reviewed: April 20, 2026