Bidwell Health
Online Genital Herpes Treatment for Adults With a Prior Diagnosis
Bidwell offers a private $45 online visit for adults ages 18-64 who have already been diagnosed with genital herpes and need episodic or daily suppressive antiviral treatment. The visit is message-based, no photo upload is required, and a prescription is sent only if clinically appropriate.
Why does this page exist separately?
Genital herpes care has a different privacy and trust profile than cold sore care. Patients often want a calm, direct path that does not require a video call, a photo upload, or a waiting room conversation. Bidwell still requires clinician review and a prior diagnosis.
What can Bidwell help with?
Bidwell can review recurrent genital herpes care, including short-course treatment for outbreaks and daily suppressive therapy for patients with frequent outbreaks or prevention goals. The clinician may consider valacyclovir when clinically appropriate. Bidwell is not currently offering acyclovir or famciclovir through this visit.
What can Bidwell not do?
Bidwell does not diagnose new genital herpes, test for STIs, evaluate a first outbreak, treat pregnancy-related herpes, or evaluate severe symptoms that need an exam. If this is your first possible outbreak, get tested in person.
What should I know about daily suppressive therapy?
Daily suppressive therapy is not mandatory. It may fit patients with frequent recurrences, distressing outbreaks, or transmission-risk concerns. It is prescribed in 90-day cycles through Bidwell when appropriate so the clinician can periodically reassess safety and ongoing need.
How private is the workflow?
The intake is online and message-based. The payment description is generic. Pharmacy pickup is handled by the pharmacy you choose. Bidwell does not publish patient stories, testimonials, or condition-specific details outside the clinical workflow.
Frequently asked questions
Do I have to upload a photo of genital symptoms?
No. Bidwell does not require photo upload for this service.
Can I use this for a first genital herpes outbreak?
No. First outbreaks and uncertain symptoms need in-person testing and evaluation.
Can I request daily treatment?
Yes, you can request suppressive therapy. The clinician decides whether it is appropriate.