Your prescription was sent to your pharmacy. Processing times vary by pharmacy, often under an hour, though CVS and Walgreens in particular frequently experience longer delays, sometimes several hours. Pharmacy text and call notifications are frequently delayed or may not arrive at all, so calling ahead or checking your pharmacy's app is the most reliable way to confirm your prescription is ready. We do not have direct access to your pharmacy's internal queue and are unable to check this status on our end. Your provider's review is complete, and we remain available should you have any questions.
A provider is reviewing your visit. Review happens 7 days a week, including weekends. You'll get an email the moment yours is ready.
Your provider needs more information. Check the messages below — they've asked you something. Reply when you're ready and we'll continue your review.
Your visit wasn't approved. Check your email and the messages below for details from your provider — they've explained why and what to do next. If you don't see the email, message us via the chat below or email support@bidwellhealth.com.
Your provider recommends in-person care. After reviewing your visit, your provider determined an in-person evaluation is the safest next step, so this visit was not treated online and no prescription was sent. If you have questions, message us via the chat below or email support@bidwellhealth.com.
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Itemized Receipt / Superbill
Download your itemized receipt for this visit. Submit to a commercial insurance plan for out-of-network reimbursement, or to your HSA / FSA / HRA administrator.