Medical review policy

Every clinical page, blog article, intake-form question, and patient-facing protocol at Bidwell Health is reviewed against published clinical guidelines by a licensed APRN. This page explains exactly how that process works — no vague "our medical team reviewed it" language.

Who reviews

All clinical content is reviewed by Bidwell Cranage, APRN, FNP-C, AANP board-certified Family Nurse Practitioner with 19 years of clinical experience and autonomous practice licensure in all 12 states Bidwell Health serves (Arizona, Colorado, Connecticut, Florida, Iowa, Maryland, Montana, New Mexico, New York, Utah, Virginia, Washington).

When another clinician contributes, they are named and credentialed on the article's byline and must meet the same standards (board-certified APRN or MD/DO in the relevant specialty).

What we review against

Every clinical statement and protocol is cross-checked against at least one of the following published, authoritative sources:

Infectious Diseases Society of America (IDSA) — UTI treatment guidelines
Centers for Disease Control and Prevention (CDC) — STI treatment guidelines, bacterial vaginosis, antimicrobial resistance, candidiasis
American College of Obstetricians and Gynecologists (ACOG) — women's health, pregnancy contraindications
American Urological Association (AUA) — erectile dysfunction, recurrent UTI, urologic conditions
American Academy of Dermatology (AAD) — androgenetic alopecia, dermatologic conditions
American Academy of Family Physicians (AAFP) — primary care, prescription refills, medication continuity
National Institutes of Health (NIH) / MedlinePlus — patient-facing plain-language references
FDA DailyMed — current drug prescribing information, contraindications, adverse effects

What triggers a re-review

Scheduled review: every article, every 12 months at minimum
Guideline change: within 30 days of a new IDSA, CDC, AUA, AAD, ACOG, or AAFP guideline that affects content we publish
FDA safety alert: within 7 days of a relevant FDA Black Box warning or boxed safety communication
Reader-reported error: within 3 business days of receiving a credible correction request via our contact form
Internal protocol change: immediately when we update a clinical protocol

What "reviewed by" means

When a page says "Reviewed by Bidwell Cranage, APRN, FNP-C" with a specific date, that means:

Every clinical claim on the page was individually checked against the relevant guideline
Every dosing statement was checked against FDA DailyMed
Every contraindication was verified
Every linked external source was opened and confirmed to support the claim it's cited for
Patient-facing language was reviewed for clinical accuracy at a plain-language reading level

It does not mean the reviewer skimmed the article or approved it based on author reputation. Review is content-level, not authorship-level.

Conflicts of interest

Bidwell Health generates revenue from $45 flat-fee telehealth visits only. We do not accept payments from drug manufacturers, pharmaceutical companies, medical device companies, or advertisers. We do not receive kickbacks from pharmacies. Where we compare ourselves to competitors (Hims, Ro, etc.), we disclose the competitive relationship.

Our reviewers and authors have no undisclosed financial relationships with the products or services discussed in our content.

Corrections

If you find a clinical error — a wrong dose, outdated guideline, misstated contraindication, or incorrect citation — please tell us. We correct errors within 3 business days of confirmation and post a dated correction note at the bottom of the affected article.

We do not silently edit errors away. The correction stays visible so readers can see what changed and when.

Patient-specific advice

The content on this site is general medical information, not patient-specific advice. To receive advice about your specific medical situation, start a $45 visit with a licensed provider who can review your history, symptoms, and medications.