Bidwell Health
Online Herpes Treatment — $45 Visit
Bidwell offers a $45 online visit for adults ages 18-64 with a prior herpes diagnosis who are seeking episodic or daily suppressive antiviral treatment. A licensed clinician reviews the intake and sends a prescription to the patient's pharmacy only if clinically appropriate. Bidwell does not diagnose new herpes infections online, does not require photo upload, and does not guarantee treatment.
Who is this herpes visit for?
This visit is for adults who already know they have herpes and need help with ongoing care. That can mean oral herpes, often called cold sores, or genital herpes. Bidwell can review episodic treatment for outbreaks and daily suppressive therapy for patients trying to reduce recurrence frequency.
If you have never been diagnosed, have a new rash or sore, or need STI testing, this is not the right visit. You need in-person testing, a local sexual-health clinic, Planned Parenthood, a county health department, urgent care, or your primary care clinician.
How does the online visit work?
- Confirm you have a prior diagnosis.
- Choose oral cold sores or genital herpes.
- Choose current outbreak treatment, daily suppressive therapy, or both in one visit.
- Answer the short safety screen.
- A licensed clinician reviews your intake and sends a prescription only if appropriate.
The visit is message-based and does not require a scheduled video call or photo upload.
What medications can Bidwell prescribe?
When clinically appropriate, Bidwell prescribes valacyclovir, the generic form of Valtrex. The clinician reviews the indication, treatment goal, patient history, kidney history, allergies, and overall safety before prescribing.
What is the difference between outbreak and suppressive treatment?
| Treatment type | Typical patient question | What it means |
|---|---|---|
| Episodic outbreak treatment | I have symptoms starting now. Can I treat this outbreak? | Short-course antiviral treatment started early in an outbreak. |
| Daily suppressive therapy | I keep getting outbreaks or want to reduce recurrence risk. Can I take medicine daily? | A 90-day daily antiviral plan reviewed in recurring cycles. |
When should I not use Bidwell for herpes?
Do not use Bidwell for a first-ever outbreak, a new undiagnosed sore or rash, pregnancy or breastfeeding, eye symptoms, severe headache or stiff neck, confusion, trouble urinating, severe pain, immunocompromising conditions, or symptoms that may need urgent in-person care.
Frequently asked questions
Can Bidwell diagnose herpes online?
No. Bidwell treats only adults who have already been diagnosed with herpes by a healthcare provider.
Do I need to upload a photo?
No. Bidwell does not use photo upload in the herpes flow. Prior diagnosis is required.
Can I choose daily suppressive therapy?
You can request it. A licensed clinician decides whether daily therapy is clinically appropriate after reviewing your intake.