UTI no video visit
Do I Need a Video Visit for UTI Treatment?
No scheduled video visit is required for Bidwell Health UTI visits. A licensed clinician reviews the interactive online visit and prescribes only when appropriate.
Bidwell Health quick facts
- Visit fee: $45 online visit.
- Insurance: no insurance billing; medication cost is paid separately at the pharmacy.
- Visit format: interactive online visit reviewed by a licensed clinician; no scheduled video visit required for supported services.
- Eligibility for UTI care: nonpregnant adult women ages 18 and older physically located in Arizona, Colorado, Connecticut, Florida, Iowa, Maryland, Montana, New Mexico, Utah, Virginia, or Washington.
- Safety: not for emergencies; prescriptions are never guaranteed and are sent only when clinically appropriate.
- No scheduled video visit is required.
- A licensed clinician reviews the interactive online visit before any prescription is sent.
- The online visit is $45; medication cost is separate at the pharmacy.
- Online care is not for emergencies or symptoms that require in-person evaluation.
When online care may fit
Online UTI care may fit nonpregnant adult women with typical lower UTI symptoms such as burning with urination, urgency, and frequency, as long as there are no red flags.
When to seek in-person or urgent care
Seek same-day in-person care for fever of 100.4°F (38°C) or higher, chills, pain in the side or back below the ribs, severe pelvic or lower abdominal pain, vomiting, visible blood in the urine without typical bladder-infection symptoms, heavy bleeding or clots, or blood that persists after treatment. Get same-day care if urinary symptoms get worse quickly or significantly. If pregnant or possibly pregnant, contact your obstetric clinician promptly. Call 911 or go to the emergency department for confusion, fainting, trouble breathing, inability to stay awake, or severe illness; inability to urinate or inability to keep fluids down also needs urgent emergency assessment. Do not wait for an online review. Recurrent UTIs (two or more in six months, or three or more in twelve months) are outside Bidwell's routine online visit and need in-person assessment with a urine culture. A urinary catheter, a known kidney or urinary tract abnormality, kidney disease or a weakened immune system can also mean in-person testing is the safer route; the clinician will tell you if that applies.
Related answers and pages
Sources checked for this update
These sources support the educational updates. They do not replace individual clinical assessment.